.support-ai-card{grid-column:1/-1;padding:24px}.support-ai-title{display:flex;align-items:center;gap:13px;margin-bottom:10px}.support-ai-title h2{margin:2px 0 0;font-size:23px}.support-ai-icon{width:44px;height:44px;border-radius:14px;display:grid;place-items:center;background:linear-gradient(135deg,#7c3aed,#d977f3)}.support-ai-icon svg{width:22px}.support-ai-messages{min-height:150px;max-height:330px;overflow:auto;display:flex;flex-direction:column;gap:9px;margin:16px 0;padding:16px;border:1px solid var(--border-color);border-radius:16px;background:rgba(0,0,0,.17)}.support-ai-welcome,.support-ai-message{max-width:85%;padding:11px 14px;border-radius:6px 15px 15px 15px;background:rgba(167,139,250,.1);line-height:1.5;font-size:14px}.support-ai-message.user{align-self:flex-end;background:linear-gradient(135deg,#6d28d9,#9333ea);border-radius:15px 6px 15px 15px}.support-ai-message.error{color:#fda4af;background:rgba(225,29,72,.09)}.support-ai-consent{display:flex;gap:8px;color:var(--text-muted);font-size:12px;margin-bottom:10px}.support-ai-composer{display:grid;grid-template-columns:1fr auto;gap:10px;align-items:end}.support-ai-note{font-size:12px;margin-top:10px}.support-ai-card>#supportEscalate{margin-top:10px}@media(max-width:620px){.support-ai-composer{grid-template-columns:1fr}.support-ai-message,.support-ai-welcome{max-width:96%}}
.support-ai-history-controls{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:0 0 12px}.support-ai-history-controls p{flex:1 1 240px;margin:0;color:var(--text-muted);font-size:12px}.support-ai-history-controls p[data-state=error]{color:var(--accent-rose)}
.support-ai-escalation-options{margin-top:10px;padding:12px;border:1px solid var(--border-color);border-radius:12px;background:rgba(0,0,0,.12)}.support-ai-context-choice{display:flex;align-items:flex-start;gap:8px;color:var(--text-muted);font-size:13px;cursor:pointer}.support-ai-context-choice input{margin-top:3px}.support-ai-context-note{margin:6px 0 0 24px;color:var(--text-muted);font-size:12px;line-height:1.45}
.support-ai-thread-history{display:grid;gap:6px;margin:0 0 12px}.support-ai-thread-history label{color:var(--text-muted);font-size:12px}.support-ai-thread-history select{width:100%}
.support-ai-thread-delete-controls{margin:-6px 0 10px}.support-ai-thread-delete-status{margin:0 0 10px;color:var(--text-muted);font-size:12px}.support-ai-thread-delete-status[data-state=error]{color:var(--accent-rose)}#supportAiRetryPendingDelete{margin:0 0 10px}
.support-ticket-messages,
#supportHistory,
#supportTickets,
#supportTickets > .card { min-width: 0; max-width: 100%; }
#supportTickets > .card strong,
#supportTickets > .card p { overflow-wrap: anywhere; }
#supportTickets .support-reply-form { grid-template-columns: minmax(0, 1fr) auto !important; }
.support-history-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;flex-wrap:wrap}.support-history-heading h2{margin-top:0}.support-history-heading p{margin-bottom:0}.support-history-status{margin:10px 0 0;font-size:13px;color:var(--text-muted)}.support-history-status[data-state=error]{color:var(--accent-rose)}.support-history-status[data-state=new-reply],.support-history-status[data-state=reply-recovered]{color:var(--accent-emerald)}.support-reply-status{grid-column:1/-1;margin:4px 0;color:var(--text-muted);font-size:12px}.support-reply-status[data-state=error]{color:var(--accent-rose)}@media(max-width:620px){#refreshSupportHistory{width:100%}}